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A session replay shows the customer’s behaviors as they begin to use a product or service in detail. They provide a comprehensive video format for the organization to observe, which captures all of the consumer interactions during their journey to use the product in great detail. It brings together all of the deterministic metrics and
The sheer volume of video content we all consume every day is insane! Every passing day, the number of people who consume video content is only increasing. In order to understand the average internet user, YouTube conducted a global survey with more than 11900 participants. Nearly 50% of Millennials and Gen Z who participated in the survey
As an online entrepreneur who wants to invest time and effort into CRO, one of your main goals will be to end up with digestive chunks of data. For example, Google Analytics is a popular tool that can reveal a lot of website flaws by breaking down the data it collected. By taking a look
Are you drowning in e-commerce data? Are tables upon tables of traffic source data, logistics reports, and billing receipts making your head spin? We feel you, and we’re here with the antidote. While e-commerce stores are blessed with an enviable amount of data compared to their brick-and-mortar counterparts, trying to make sense of it can
There’s a lot of buzz surrounding WhatsApp in today’s age of social media dominance. By using the platform for exchanging personal messages to maintain professional communication, WhatsApp has quickly grown to accumulate around 2 billion active users worldwide. It is convenient and affordable for people to engage in private and secure conversations. With the business
You’ve probably heard the saying, “keep your friends close and your enemies closer.” Well, that sentiment couldn’t be more true when it comes to business. To stay ahead of the competition, you need to know what they’re doing — and what they’re not doing. That’s where competitor analysis comes in. By analyzing your competitors’ strengths
Online sales saw explosive growth during the pandemic, where businesses experienced a 76% Year-over-Year increase in sales. Whereas online operations enable much more in brick and mortar stores, it is only possible to collect limited data, such as customers’ email or phone numbers. The rapid growth of e-commerce has also created more visibility to customer
The ecommerce industry is growing at an astonishing rate. Industry experts predict that U.S. online sales will extend $1 trillion in 2022. Global ecommerce sales are expected to reach $6 trillion by 2024. With thousands of online stores catering to almost any market out there, it is a great time to be a customer. However,
Selling on an e-commerce platform such as Amazon, Shopify, and eBay is one of the wisest decisions you can make for your business. But you might not be the only Amazon FBA seller who’ll have this idea. With the rise of the e-commerce industry today, it’s no secret that people are also looking to sell
You’ve probably heard the saying not to judge a book by its cover. But both you and I know that this, in most cases, is not true. Let’s take the website design as an example. How many times have you visited a certain website and decided to stay and search for more because it has