First hand visitor insights in real time. Learn more!
The eCommerce industry was a lifesaver for millions of people worldwide stuck in their homes during the pandemic lockdowns. It empowered them to shop for necessities and luxuries without ever leaving their homes, buying everything from medicines to groceries at the click of a button. According to a study, more than 273 million Americans will
You’d like to predict your customers’ demands yet you don’t use any tool to analyze their behavioral patterns? Trying to find out the consumers’ next moves without having previous data on their habits is nothing else but groping in the dark. However, this article might shed a light on you if you haven’t heard about
You have a charming-looking site that attracts hundreds of thousands of visitors, but you realize that you only have a few sales compared to that significant user flow. So what went wrong? Low conversion rate could be frustrating when everything feels under control but the numbers are not justifying it. That’s when UX comes into
Sales funnels are one of the most important aspects of online marketing, yet they are often misunderstood and underutilized. A sales funnel is simply a process that leads a potential customer from initial awareness of your product or service, through interest and consideration, to ultimately making a purchase. Nevertheless, not all sales funnels are created
First off, let us explain what this Session Replay we are talking about here is. We are talking about a web analytics tool that can help you understand your website visitors better. How? Well, it allows you to record their whole journey on your website, from start to finish. What makes it such a powerful
Using session replays can greatly improve your customer satisfaction in many ways. What is session replay exactly and how can you leverage its power for outstanding customer experience? Let us begin with some data backed by research on the importance of customer satisfaction in helping an organization accomplish its goals. Businesses moving on a positive
Heat maps are very important tools for graphical designers and for conversion rate optimization. Not only do they look great, but they actually give you some very important information about your website and tell you how you can improve it. That’s why you must learn how to use heatmap. Heat maps are graphical representations of
With thousands of other websites to compete with, many website owners are always on the lookout for new ways to stand out. It’s not just about showing off what they can do; it’s about making the revenue that will keep their site (and business) running. Heatmaps are a frequently neglected tool that can have a
A session replay shows the customer’s behaviors as they begin to use a product or service in detail. They provide a comprehensive video format for the organization to observe, which captures all of the consumer interactions during their journey to use the product in great detail. It brings together all of the deterministic metrics and
Are you drowning in e-commerce data? Are tables upon tables of traffic source data, logistics reports, and billing receipts making your head spin? We feel you, and we’re here with the antidote. While e-commerce stores are blessed with an enviable amount of data compared to their brick-and-mortar counterparts, trying to make sense of it can