{"id":6685,"date":"2023-03-13T09:31:10","date_gmt":"2023-03-13T08:31:10","guid":{"rendered":"https:\/\/capturly.com\/blog\/?p=6685"},"modified":"2024-04-16T13:10:25","modified_gmt":"2024-04-16T11:10:25","slug":"using-session-replays-to-identify-and-fix-website-issues","status":"publish","type":"post","link":"https:\/\/capturly.com\/blog\/using-session-replays-to-identify-and-fix-website-issues\/","title":{"rendered":"Using Session Recordings to Identify and Fix Website Issues"},"content":{"rendered":"\n

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No matter, whether you are a digital marketer, UX designer, or product manager, you might deal with defining issues and bugs on your website. You can understand the vital role that website optimization plays in the success of your business. But let’s face it \u2013 identifying and fixing website issues can be a real challenge. You should work together with the support and dev team, and provide them with enough information about the problem.<\/span><\/p>\n

It’s not always easy to see what’s going wrong and how to fix it, especially regarding user experience issues. Not to mention replicating the problems. In many cases, errors can be software- or browser-specific ones or only occur rarely, which makes them hard to replicate. These issues can have a major impact on the performance of your website and turn away potential customers. That’s where session recording come into the picture. <\/span>What makes session replays so special<\/span><\/a> is that it is the only feature that allows you to view your website not through the eyes of a tester, but through the eyes of a user.<\/strong><\/span><\/p>\n

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